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Engagement

Three engagement models — and when each one breaks

Dedicated, Fixed Bid, Managed Services. Picking the wrong model is the #1 way projects go sideways.

Suyambu V 28 March 2026 6 min read
Three engagement models — and when each one breaks

We offer three engagement models. They sound interchangeable. They are not.

Dedicated Team

Best for open-ended product builds. You bring a roadmap; we embed a senior squad that ships every sprint.

It breaks when the client doesn't actually have a roadmap. A dedicated team without a product owner becomes an expensive consulting exercise. Fix: hire a product person — or move to Fixed Bid for the first 60 days.

Fixed Bid

Best for well-scoped projects with a hard deadline. We give you a SoW, milestones and a fixed price.

It breaks when scope is squishy. "Build an internal CRM" is not a Fixed Bid project — it's a Dedicated one in disguise. Fix: spend a week scoping carefully before signing.

Managed Services

Best for live systems that need ongoing care. Patches, upgrades, small enhancements, monitoring.

It breaks when used as a roadmap-execution vehicle. If you want big new features, Managed Services will feel slow. Fix: graduate big-feature work to a Dedicated engagement.

Picking right is half the project

Three questions to ask before kick-off:

  1. Is the scope frozen or evolving?
  2. Is the timeline fixed or open?
  3. Is this build, evolve, or run?

Answer those, and the model picks itself.

#Engagement#Process
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